Bring your airline with you.
From vaBase 3 or any other system, the move is the same: export what you have, import it into vaBase 4 with a preview first, and let your pilots claim their own accounts. Move when you are ready.
What comes across
The ordinary importers, the same ones every airline uses. Each takes a CSV file from any system, lets you match its columns, and shows a preview before anything is saved.
- Schedules and routes
- Airports, including your own custom airports
- Fleet types and individual aircraft
- The pilot roster, with prior hours, flights and points
- Hubs and bases
- Ranks and award definitions
- Flight history, as report summaries
- Your own registration questions
- Tours and events, with credit for the flights already flown towards them
What stays behind
Some things are better started fresh, or cannot move safely.
- Your vaBase 3 website changes. The vaBase 4 website package is new; you brand or restyle it.
- Passwords. Each pilot sets their own when they claim their account.
- Detailed flight tracks. Flight history comes across as report summaries.
- Who holds each award. Award definitions come across; the awards themselves are earned again by rule or granted by hand.
- Your vaBase 3 subscription. vaBase 4 is a separate subscription.
They claim their own accounts.
An imported pilot claims their account from your website's sign-in page and sets their own password. Nobody is emailed a password, and vaBase sends no bulk activation email: you tell your pilots when the new site is ready, in your own words.
vaBase 3 stays while you move.
vaBase 3 stays available for existing customers while airlines move, and moving is optional. Set up vaBase 4 at your own pace, import, check, and switch your pilots over when it suits the airline.
Questions about moving
I run vaBase 3 today. Do I pay twice?
vaBase 3 and vaBase 4 are separate subscriptions, and cancelling vaBase 3 is yours to do: left alone it renews as usual. If you are on a yearly vaBase 3 subscription with more than a month still to run, email support@vabase.com before you subscribe to vaBase 4. We check the date you have paid up to and start your airline on a free period that runs to it, so the time you have already paid for is not charged again; vaBase 4 billing begins when that period ends. Wait for us to confirm the free period before you go through checkout, because it cannot be added to a subscription that has already started billing.
Is vaBase 3 going away?
vaBase 3 stays available for existing customers while airlines move. Moving is optional, and happens when you are ready.
Can I bring my airline's data with me?
Yes, through the ordinary importers, each with a preview before anything is written: schedules, airports, fleet, pilots with their prior hours, hubs, ranks, awards, flight history and routes. Pilots claim their own accounts; nobody is emailed a password.
Start the new airline alongside the old one.
Create the account, import a schedule, and look around before your pilots do.