Questions people ask.

The platform a virtual airline runs on: an Airline Administration Portal for the owner and the staff they invite, the airline's own pilot website, and a desktop ACARS, connected. vaBase hosts the platform and its APIs; the airline hosts its website's files.

Yes. One account can own or help manage any number of airlines. Each airline has its own subscription and its own staff.

No. The only allowance is storage for the files your airline uploads to its library and media, 250 MB included.

No. Pilots are your airline's members, not vaBase customers. ACARS and the website are included in the airline's subscription.

Either. Fleet rules, dispatch requirements, free flights and pilot locations are settings. Share aircraft freely, or have every flight depart from where the aircraft last landed, and change it whenever you like.

Yes. Pilots import or generate a SimBrief plan from the dispatch, on the website or in ACARS. The vaBase Discord bot posts flights, awards and events to your server and answers slash commands.

Staff see only the areas you grant them. Owners and staff can turn on two-factor sign-in, and an owner can require it for everyone.

Yes. The website is plain HTML, CSS and JavaScript with a configuration file. Edit any of it: restyle it, restructure it, or rebuild the whole site on the public APIs.

No. The website is static files that talk to vaBase's APIs. Your airline's data lives in vaBase, not on your hosting.

On hosting you choose: any plain web hosting or static host will do, with your own domain. You download the website package from the Account Portal and upload it there.

Yes, as an add-on: £36.99 a year for 2 GB of storage, unlimited bandwidth and cPanel, arranged by email once your airline exists.Hosting options

Yes. Joining, signing in and the pilot area ship with the website, so pilots stay on your site.

Microsoft Flight Simulator, Prepar3d and X-Plane, on Windows 10 or 11, 64-bit. macOS is not supported.

From their airline's website. The airline's owners find the installer in the Account Portal.

Yes. It is one dispatch: what a pilot plans on the website is waiting in ACARS, and the other way round.Dispatch and flight planning

Until the installer is code-signed, Windows SmartScreen shows a warning on first install. ACARS updates itself after that, never during a recording.

A Windows PC with Microsoft Flight Simulator, Prepar3d or X-Plane for ACARS, and a web browser for your airline's website. If your airline allows it, a flight can also be filed by hand.

£16 a month or £150 a year per airline, for the same product. Yearly works out at about £12.50 a month.Pricing

Not at the moment. The monthly plan is the low-commitment way in: one month, cancel at any time.

Pounds sterling, by card through Stripe. Other currencies are not offered yet.

The airline runs to the end of the paid period, then pauses. Your data is kept for a retention window so you can come back.

vaBase 3 and vaBase 4 are separate subscriptions, and cancelling vaBase 3 is yours to do: left alone it renews as usual. If you are on a yearly vaBase 3 subscription with more than a month still to run, email support@vabase.com before you subscribe to vaBase 4. We check the date you have paid up to and start your airline on a free period that runs to it, so the time you have already paid for is not charged again; vaBase 4 billing begins when that period ends. Wait for us to confirm the free period before you go through checkout, because it cannot be added to a subscription that has already started billing.How switching works

vaBase 3 stays available for existing customers while airlines move. Moving is optional, and happens when you are ready.

Yes, through the ordinary importers, each with a preview before anything is written: schedules, airports, fleet, pilots with their prior hours, hubs, ranks, awards, flight history and routes. Pilots claim their own accounts; nobody is emailed a password.What moves and what does not