This website vaBase.com is owned and operated by vaBase. By accessing or using this website, you agree to be bound by a legal contract displayed in these Terms and Conditions. If you do not agree with these terms and conditions, please do not use this site or our services. These Terms and Conditions are applicable to our website and any products and services offered by vaBase.
Due to our products and services being digitally delivered, vaBase is unable to provide refunds for any of its products or services under any circumstances. If you have any issues with our service, please contact us by logging in to your vaBase account and raising a support ticket.
We will provide a prorate refund for hosting services cancelled within 28 days of purchase.
vaBase uses PayPal (https://www.paypal.com) to manage subscriptions and payments. When purchasing one of our product subscriptions, you can cancel the recurring payment at any time. If you cancel your subscription before the next payment, you can continue to use our services until the next payment due date.
If you cancel your subscription, and the next payment due date is passed, then we reserve the right to erase your data. You can export your data via your vaBase account.
If you do not cancel your subscription, PayPal will collect payment automatically from you. It is your responsibility if you no longer wish to use our services, to cancel the recurring payment agreement within your PayPal account. We do not provide refunds after the auto-renewal of our services has completed.
Updates to vaBase products and services are released periodically. Critical security updates may also contain breaking changes that require an immediate update. When a new update or security patch for vaBase products and services is released, an update guide and email will be communicated to all customers with instructions on how to apply the changes to their system.
vaBase is not responsible for maintaining customer systems. It is the customers resposibility to apply the updates at their descretion to their instance of vaBase.
vaBase aims to provide 24/7 availability of its website and systems. We reserve the right to perform maintenance on our platform without notice for things like security patches and software updates. However, whilst we provide regular daily data backups, we shall not be liable for any loss of data or service unavailability.
All content included on this website is property of vaBase.
You may not reproduce, modify, copy, distribute or use for commercial purposes any content on this website, or vaBase software without the written permission of vaBase.
By continuing to use this website and our products, you acknowledge that such content is protected by copyright, trademarks, database rights and other intellectual property rights.
You may not use the website and any of our products and services for any of the following purposes:
vaBase reserves the right to terminate any contract, without refund, if any of the above mentioned is found to be true without notice.
vaBase will not be liable to you in respect of any losses arising out of events beyond our control.
We will also not be liable for any:
When hosting our software using your own provider, it is your responsibility to adequately secure our software and services on your hosting platform. We are not liable for any data loss or compromise when using our software.
These Terms and Conditions shall be governed in accordance with the laws of the United Kingdom, without regard to its conflicts of law principle. You agree that the sole jurisdiction and venue for any action that may arise shall be located at the courts in the United Kingdom.